Skill Building | Learning and Employee Development | County of Santa Clara

skill building

One of the main responsibilities as a manager will be to build a team so they can be successful. Many resources and tips on how to do this are in the Tips for Building your Team section. Here, however, the focus will be on self-development and building your skills so you can be an effective manager and vital resource for your team. You have the option of enhancing your learning through:

live-instructor led virtual webinars
or through curated courses that have been arranged thematically below:

The Reality of Being a First-time Manager (Web-based training 22 min)
Be the Boss Everyone Wants to Work For: A Guide for New Leaders, W. Gentry, 2016 (Book)
From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, K. Eikenberry & G. Harris, 2011 (Audio book)
Resources from First-Time Manager Learning Bundle

Effectively Directing and Delegating as a Manager (Web-based training 22 min)
The Gift of Time: How Delegation Can Give You Space to Succeed , G. Thomas, 2015 (Book) •
Delegation & Supervision, B. Tracy, 2019 (Audio book)
Resources from Delegation Learning Bundle

Leading through Problem Solving and Decision Making (Web-based training 49 min)
Stop Guessing: The 9 Behaviors of Great Problem Solvers, N. Greene, 2017 (Book)
Boundary Spanning Leadership: Six Practices for Solving Problems, Driving Innovation and Transforming Organizations, C. Ernst, D. Chrobot-Mason, 2011 (Audio book)
Resources from Problem Solving & Decision-Making Learning Bundle

Polishing Your Feedback Skills (Web-based training 23 min)
The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change, D. Bright, 2014 (Book/Audiobook)
Thanks for the Feedback: The Science and Art of Receiving Feedback Well, D. Douglas Stone & S. Heen, 2014 (Audio book)
Resources from Giving Feedback Learning Bundle

Developing Successful Coaching Relationships (Web-based training 52 mins)
Coaching for Breakthrough Success: Proven Techniques for Making…, P Chee, Jack Canfield, 2017 (Book)
Coaching for Performance: GROWing Human Potential and Purpose…,Fourth Edition, J Whitmore, 2010 (Book/Audio book)
Resources from Leader as Coach Learning Bundle

Accountable Leadership (Web-based training 42 min)
The Responsible Leader: Developing a Culture of Responsibility in an Uncertain World, Richardson, 2015 (Book)
The Accountable Leader: Developing Effective Leadership Through Managerial Accountability. Dive, 2019 (Audio book)
Resources from The Accountable Leader Learning Bundle

Managing Motivation during Organizational Change (Web-based training 19 mins)
Stacking the Deck: How to Lead Breakthrough Change Against Any Odds, D. Pottruck, 2015 (Book)
Leading Continuous Change: Navigating Churn in the Real World, B. Pasmore, 2015 (Audio book)
Resources from Leading Change Learning Bundle

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